Frequently Asked Questions
Everything you need to know about our organic essentials.
What makes Makemake Organics products different?
We use 100% GOTS certified organic cotton, ensuring our products are free from harmful chemicals, pesticides, and synthetic dyes, making them safer for your skin and the planet.
How should I care for my organic cotton items?
To maintain the longevity of your garments, we recommend machine washing on a cold, gentle cycle with eco-friendly detergent and tumble drying on low or line drying.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location and usually range from 10-21 business days.
What is your return policy?
We offer a 30-day return window for unwashed and unworn items in their original packaging. Please visit our returns portal to initiate a domestic return or exchange.
Are your manufacturing processes ethical?
Yes, we partner exclusively with Fair Trade certified factories that ensure safe working conditions, fair wages, and no child labor throughout the entire production chain.
Do you offer gift wrapping services?
Yes, we offer premium eco-friendly gift wrapping and the option to include a personalized handwritten note at checkout for a small additional fee.